The importance of being precise (or inprecise)
Some parts of accounting are exact, I mean very, very precise, up to counting pens. While others part of a company’s finance are more a finger in the air, like goodwill. …
Section
Communicate-Effectively
Connections
Frank's conference calls hygiene checklist
Frank’s conference call hygiene checklist When it is my meeting introduce Everyone don’t let people get distracted start on time. better put the start of the meeting 5 …
Candour/Candor
I recommend using the word candour/candor instead of honest in all your conversations. It is ok to not-be-candid, but not being honest is a no-no.
Does 6 thinking hats method work?
Hello readers, I’ve finished reading six thinkings hats, a well known method to make decision faster and meetings more productive. I really like the theory and the …
What to always do while on the phone
Put a smile on your face. The subconscious of the listener will notice. Evolution has tuned our capability to understand other people emotions (to fight or flight) that …
Learning to listen
In a conversation, when I actively listen (e.g. with a customer, or my kids), I used to struggle when to intervene to share my views and ideas. Now I know, and it works …
Urgent before important or important before urgent?
Another trick from The Trusted Advisor In a fast conversation where there is little time say first the urgent, then the important In a long conversation, start with the …
How to stay on the same page in a conversation
When mutual understanding is important, make sure you reflect back your understanding to the other party to make sure you got it right. This helps clarify things during a …
The first sentence you should say in a meeting
When facilitating a meeting (or being the organiser) After sharing the agenda in advance using the POMO method, when the time of the meeting arrives, the first sentence …
How to craft a good meeting agenda
POMO