Candour/Candor
I recommend using the word candour/candor instead of honest in all your conversations. It is ok to not-be-candid, but not being honest is a no-no.
Section
How-to-Be-a-Better-Communicator
Connections
What to always do while on the phone
Put a smile on your face. The subconscious of the listener will notice. Evolution has tuned our capability to understand other people emotions (to fight or flight) that …
Learning to listen
In a conversation, when I actively listen (e.g. with a customer, or my kids), I used to struggle when to intervene to share my views and ideas. Now I know, and it works …
How to stay on the same page in a conversation
When mutual understanding is important, make sure you reflect back your understanding to the other party to make sure you got it right. This helps clarify things during a …
The problem with communities
We are all part of some community of like-minded people and/or in the same areas of expertise. Examples of communities are: Family Company Community in our area of …
Honesty is not a good word
The word honest cannot be used meaningfully in any conversation, it carries too many implication and unsaid. Dishonest people are in jail. Try to use candor instead. I …
A exercise to be a better speaker
overcome the fear
Culture can change, language not
s: [] I live in London, a really international city where hearing 5 languages around you during a 15 minutes walk is not uncommon. That made me think about languages, and …
How to show what you are made of in your emails
Don't forget to say hi
So funny, yet so desperately true
This is an hilarious short movie made in 2014 showing the initial interaction between a customer, sales, project manager, expert" ( the only sane in the meeting) It was …